Refund & Cancellation Policy

Last updated: 30 September 2026

The exact refund terms depend on your business model and applicable law. Finalize this page with legal/payment-gateway review before accepting live payments.

Subscription cancellation

Customers may request cancellation of renewal through the support process you configure. Cancellation normally prevents a future renewal and does not automatically erase historical business records.

Refund requests

Refund eligibility should be determined by the final commercial policy, the nature of the subscription, service usage, payment-provider rules and applicable consumer law. Do not advertise “non-refundable” as absolute unless that is legally valid for the specific transaction.

Duplicate or incorrect payments

Duplicate charges or payment errors should be reported with the transaction/reference ID so they can be investigated.

Payment-provider processing

Approved refunds may take additional time to appear depending on the bank, card network, UPI provider or payment gateway.

Contact

Billing support: billing@yourdomain.example — replace before production.